Refund Policy
Effective date: March 24, 2026
Our policy
All purchases — subscriptions, yearly plans, and credit top-ups — are non-refundable. We do not offer refunds under any circumstances.
Failed notification credits
If a voice call goes unanswered, credits are automatically refunded to your wallet — this is handled by the system automatically, no action needed on your part.
If credits were not added to your account after a successful payment due to a technical error on our end, contact us and we will investigate and correct it immediately.
Contact
For any billing questions: hello@mail.nudgebell.app